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Surest Health Plans (formerly Bind)

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Questions?

Surest, a UnitedHealthcare company, administers a health plan without a deductible or coinsurance. Members have access to the Optum and UnitedHealthcare network and can check costs and care options in advance.

To help you work with Surest plan members and claims, please visit surest.com/providers.

Bind, now officially known as Surest. This means:
You can begin using the name Surest now and update your systems
The payer ID for Surest won’t change
Group and member IDs won’t change
You don’t need separate credentialling if you’re a Optum Network-participating health care professional
Members will now start receiving Surest ID cards
Member ID card examples

While Surest plans leverage the Optum and UnitedHealthcare networks, these members must present their Surest member ID card.

Front and Back of Surest Subscriber Cards
Sample member ID card for illustration purposes only; actual information varies depending on payer, plan and other requirements.
Surest payer ID and address
  • For digital claims, use 25463
  • For paper claims, mail to Surest at P.O. Box 211758, Eagan, MN 55121

Please include the subscriber ID and rendering address on the claim to help us confirm the copay/member price.

Check eligibility and coverage

To check eligibility and benefits, visit the UnitedHealthcare Shared Services (UHSS) Provider Portal or call UHSS Provider Services at 844–368–6661. You’ll need to provide the subscriber ID if you’re requesting information about a dependent.

Frequently asked questions